The VOX RPET case, at 5.15 kg empty. The VOX Magnesium Aluminium case weighs 5.75 kg.
Which VOX case holds more?
The VOX RPET case holds 96.63 L, or 113.29 L with its 5 cm expansion open. The VOX Magnesium Aluminium case holds 79.83 L and does not expand.
Do both cases have a TSA lock?
Yes. Both have a TSA-approved combination lock.
How long does delivery take?
Delivery is free anywhere in Singapore — no minimum order, no delivery charge at checkout. Delivery in Singapore takes 1–3 business days. We also ship to Malaysia (S$55 per case), Hong Kong (S$100 per case) and Japan (S$200 per case) by tracked courier, charged at checkout. Any import duty or tax in your country is paid by you when the case arrives. Tracking is emailed as soon as your case is dispatched.
What is the return policy?
You can return a case within 7 days of delivery, in original condition, with the original box. Email hello@voxjourney.com first — we will confirm the details and it comes back to our Ubi address. Each return is handled case by case, and once the case is back with us it takes 7 working days to process.
What is the warranty?
5 years on the shell and wheels, registered to your email at purchase. Servicing arrangements are still being finalised and will be published in full before they are needed — we would rather say that than promise a process we have not confirmed.
